Lead Business Systems Analyst - Coupa

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.

Position Overview:

We are seeking a highly experienced senior Coupa Consultant to lead the implementation, optimization and support of the Coupa Business Spend Management (BSM) platform. The ideal candidate will have deep functional and technical expertise across multiple Coupa modules and a strong understanding of procurement and financial processes.

Key Responsibilities:

• Lead end-to-end implementation and support of Coupa modules including Procurement, Invoicing(CAAS),Coupa Pay(Virtual Card), Supplier Management, Analytics.
• Facilitate requirements gathering, functional design, configuration, testing, deployment, and post-go-live support.
• Collaborate with cross-functional teams (Procurement, Finance, IT, etc.) to translate business needs into scalable Coupa solutions.
• Perform system troubleshooting, enhancements, and upgrades.
• Recommend and implement best practices for process optimization and system efficiency.
• Manage issue tracking and resolution using ServiceNow or similar platforms.
• Support integration efforts with SAP , Tax engine(for example Vertex) and other third-party applications.

Required Skills & Qualifications:

• Bachelor’s degree in information systems, Business Administration, or a related field.
• 6+ years of hands-on experience with Coupa, including 2+ full-cycle implementations.
• Coupa Certification is mandatory.
• Strong understanding of Procure-to-Pay (P2P) and Source-to-Pay (S2P) processes.
• Proven experience in integrating Coupa with SAP or other ERP systems.
• Deep functional knowledge of procurement, accounts payable, expense management, and supplier lifecycle.
• Strong configuration and troubleshooting skills across Coupa modules.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage stakeholders and experience with change management

All official communication regarding employment opportunities at Dolby will come from an official dolby.com email address. We will never request payment as part of the hiring process. If you receive a suspicious message, please verify its authenticity before responding.

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