People (HR) Operations Manager - APAC

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.

The Global People (HR) Operations Manager (APAC) is a key global leadership position on the People Operations team. 

You will be a change maker that will drive global business process improvements to curate an exceptional employee experience. You will not only lead a fantastic team supporting global people operations in the APAC region but will also play a key role in developing and supporting our growing Bangalore site. The ideal candidate will have a passion for building capability in an organization and scaling it for the future, and will collaborate with various stakeholders, including People Business Partners, Centers of Excellence (Recruiting, Compensation, Benefits, HR Systems), IT, Payroll, and Business Leaders.
 

What you’ll do
 

• Operational, Project, and Program Management and Support
  • Lead, coach, and direct the work of the Global People Operations team in the Asia-Pacific region, managing both lower level, administrative roles, as well as higher level subject matter expert roles
  • Lead the creation, execution, and success of global process improvement projects
  • Help develop and implement a roadmap for People Operations improvements that involves partnering with cross-functional teams to identify the biggest opportunities for simplification, automation, artificial intelligence, and efficiency, while ensuring a fantastic employee experience
  • Seek opportunities to document and standardize global business processes and optimize efficiency of processes by applying continuous improvement methods (ie: Kaizen, Lean, Six Sigma)
  • Partner with leaders and People (HR) business partners on leading and driving employee separations, transfers, assignments, reorganizations, RIFs, M&A, and other complex employment actions
  • With the support of the People Relations team, assist managers in addressing performance issues and developing improvement plans
  • Develop and update policies and procedures to ensure compliance with labor laws and regulations and mitigate risk within the region 
  • Develop strong partnerships with stakeholders (Business leaders, People Business Partners, IT, Payroll, Finance, Recruiting, etc.) to influence how we collaborate
  • Support internal and external audit requests related to SOX controls

• Bangalore Site Strategy & Support
  • Develop and drive all aspects of Bangalore employee experience
  • Develop People Operations on-site support 
  • As a member of the Site Leadership Committee, partner with leaders and other stakeholders towards creating a roadmap for People and site related programs and improvements
  • Understand the challenges and opportunities associated with a Growth Hub and engage with the Business to both represent & execute proactively on Bangalore’s growth.

• Employee/Manager/Leader Support
  • Advise and coach managers and employees on escalated People related matters and how to navigate Dolby processes and systems, 
  • Advise on and document complex employment actions and agreements
  • Proactively engage and develop relationships with regional leaders

Required Experience/Skills

• Proficient in English, both written and verbal 
• At least eight years of HR or related experience, two of which are managing People/People Operations
• HR Generalist experience, including employee relations experience
• Deep understanding of Asia-Pacific employment laws and regulations, with the ability to apply them in a multinational context, ideally with India, China, Australia, Korea, Japan, Taiwan, Singapore
• Demonstrated ability to manage, drive, coach, and engage high performing teams in multiple locations
• Demonstrated global and strategic mindset in approaching work
• Collaborative mindset with a focus on teamwork, transparency, and open communication
• Resourcefulness with problem-solving, identifying root causes, and proposing solutions
• Effective at influencing and collaborating with diverse stakeholders
• Comfortable with ambiguity and fast change with an ability to adapt quickly and easily
• Project management skills with ability to manage multiple priorities with great attention to detail
• Experience with cloud-based HR systems (SuccessFactors ideal)
• Proficient with digital collaboration tools, including HR case management and knowledge base software (ServiceNow ideal)
• Willing to learn and embrace technology to improve the employee experience and how we get our work done
• Experience at a multinational company
• Ability to flex working time to accommodate meetings in other time-zones. Dolby is in 20+ countries, and you will be expected to collaborate with leaders in all regions (United States, Europe, Asia-Pacific).
• Ability to travel to other APAC sites frequently, with occasional travel outside of APAC
• Ability to work from the Bangalore office at least two days per week 

Preferred Experience

• Proficient in a third language (French, Spanish, German, Dutch, Chinese, Japanese, Korean)

All official communication regarding employment opportunities at Dolby will come from an official dolby.com email address. We will never request payment as part of the hiring process. If you receive a suspicious message, please verify its authenticity before responding 

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