Sr. Salesforce Developer

Date: Nov 17, 2023

Location: Bangalore, IN

Company: Dolby Laboratories, Inc.

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.


Job Summary:


As a SalesForce Developer in the IT Enterprise Applications team, this position is responsible for engaging business process owners within Sales Cloud, Service Cloud, Experience Cloud and custom applications in prioritizing and leading key business initiatives and objectives to deliver and enhance Dolby’s business processes. This involves creating and managing the functional deliverables of the software development life cycle (process flows, requirements, functional designs, etc.) and leading with IT and other business stakeholders to gain consensus and implement system changes.


The Salesforce Developer should possess strong leadership, analytical, problem solving, technical, and project management skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.

In addition to working on new projects, this position will support production applications by analyzing and prioritizing defects and enhancements for recurring releases.



  • Serve as the primary point of contact for business stakeholders around prioritization, coordination and escalation of projects, enhancements and issues around Sales Cloud Service Cloud, Experience Cloud and custom applications.
  • Responsible for leading the functional tasks and achieving deliverables of the software development life cycle (SDLC) including process definition and reengineering, high and detailed-level requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications.
  • Lead business process review meetings with subject matter experts to refine business processes to maximize business efficiency.
  • Gather and define functional, usability, reliability, and performance requirements in partnership with users for the implementation and enhancement of software systems.
  • Lead stakeholder meetings across business groups and IT by analyzing all requirements to formulate business specifications and translate those into application functionality, deciding when to advocate and when to compromise to arrive at a mutually acceptable solution.
  • Create high-level functional designs that are accurately documented and mapped to business or architectural requirements, and communicate those designs to the technical development teams.
  • Configure SFDC and other tools where appropriate.
  • Document and execute system, performance, and user-acceptance test plans to ensure that the system changes are error-free and meet the approved requirements and designs.
  • Develop and assist project team members with project scope, estimates and detailed work plans.



  • BS/BA degree in Information Systems or Business-related field required
  • 5+ years of experience in Information Management.
  • Minimum 2-4 years of experience working on Sales Cloud, Service Cloud, Experience Cloud and applications
  • Knowledge of SOX compliance and auditing process.
  • Knowledge of tools like Jira, Service-Now & Confluence is a plus.
  • Leadership and negotiation skills and the ability to effectively coordinate and manage cross-functional and technical activities.
  • Demonstrated ability to organize information and processes in a logical and efficient manner.
  • Excellent written and verbal communication skills required, including extensive experience meeting and presenting finding to senior executives.