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Senior Solutions Engineer

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Date: Jan 11, 2022

Location: Beijing, Chaoyang District, CN

Company: Dolby Laboratories, Inc.


At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to laptops and smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent, people inspired by the rapidly expanding world of Enhanced Consumer Devices. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits.



Dolby’s Greater China FAE team is seeking a Senior Solutions Engineer responsible for providing pre and post-sales engineering and technical support to assist the sales team with driving the adoption of our technologies in the broadcast, OTT, and social media ecosystems. The Senior Solutions Engineer will provide technical support and help our customers understand how Dolby’s technologies can enhance the value proposition of their products and services.


This position requires an in-depth working knowledge of holistic content delivery platforms and solutions, from content creation, aggregation, distribution, and playback across the entire chain, and will be the primary “technical voice of the customer” for assigned accounts.




Essential Job Functions:                                          



  • Be responsible for the overall ecosystems of OTT and social media platforms, provide the end-to-end audio and video solution proposal to the customers
  • Provide systems guidelines and technical support to OTT and social media platforms for Dolby Audio, Dolby Atmos, Dolby Vision content creation and distribution. Interface with customers on pre-sales discussions and issues of systems design, support system implementation
  • Understand customer requirements, delivering technical presentations, technology demonstrations, and promoting the value proposition of Dolby Atmos audio technologies to customers
  • Interface with Engineering to provide input and suggestions for new products and features, based on customer needs and competitive information
  • Work with Marketing as required providing input and requirements for the design, development, and execution of presentations and technical demonstrations tools to effectively present and sell our technologies to customers



Education, Skills, Abilities, and Experience:


  • BSEE, CS, video/audio engineering or related and >5 years of progressive professional technical experience.
  • Experience in video/audio engineering with a background in content production, encoding, evaluation, etc. Deep understanding of video and audio formats, especially the differences between the formats, their relative strengths, and weaknesses. Thus be able to present and promote Dolby’s video and audio technologies by providing professional level consultation
  • Understanding of social media content delivery ecosystems and their dynamics – uploading, sharing, transcoding, distribution, and playback
  • Demonstrable proficiency in python is preferred, experience with Windows, iOS, and Android is a plus
  • Excellent verbal and written communication skills, team-building skills, plus strong work and business ethics
  • Be able to build up and maintain business relationships with and apply strong influence on the various department of customers
  • Ability to work independently to achieve goals established in a team environment. Ability to understand and explain technical issues to technical and non-technical personnel.
  • Experience in the social media industry will be a plus



Note:  This position requires frequent travel.




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