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Sr Solution Engineer

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Date: Oct 16, 2021

Location: München, DE

Company: Dolby Laboratories, Inc.

At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to inspire/make a difference in how people create, deliver, and enjoy entertainment worldwide. 

 

To do that, we need the absolute best talent. Are you the one? 

 

We’re big enough to give you all the resources you need and small enough so you can make a real difference and earn recognition for your work. Would you like to work on the latest entertainment technologies to deliver spectacular experiences with us? 

 

Summary Description   

Exciting opportunity for a Senior Systems Engineer to provide technical oversight of applications and systems employed by Dolby’s broadcast and OTT customers in Europe, particularly in Germany. 

 

The primary objective of the role is to enable broadcast and OTT service providers to launch and keep on air services with Dolby Audio formats (mainly Dolby Digital Plus, Dolby Atmos, and Dolby AC4). The immediate focus of this role is audio over traditional broadcast and IP (managed and unmanaged) networks. The position is based in our office in Germany – either in Munich or Nuremberg.

 

Essential Job Functions: 

  • Technical skills
  • Demonstrated understanding of Audio and Video technologies used in Broadcast and Online media delivery. Ability to work with Dolby engineering teams to enable deployment of technologies Dolby is bringing to the market in this space (DD+, Atmos, AC4, Dolby Vision)
  • Provide detailed systems-level support for Dolby Audio Technologies to Dolby’s existing and potential broadcast, mobile and online customers. Support and resolve new or problematic issues in UHD -HDR/SDR, HD, online and mobile delivery of Dolby Audio Technologies, where necessary on-site.
  • Provide support for Multichannel Audio and Immersive Audio in Broadcast (Pay TV, free to air, public broadcast) and OTT. Support requirements span Broadcast production and post-production facilities (including live capture) as well as distribution. 
  • Provide relevant technical analysis of the customer’s systems across the entire program chain from ingest to multiplex as they deploy Dolby’s technologies. 
  • Provide technical training to Broadcast and OTT partners on Dolby technologies in broadcast, mobile and online systems and products. 
  • Manage schedules, project plans as well as documents like project scope, a summary of learning, and regular feedback to the development team. Familiarity with tools such as Confluence, JIRA, Salesforce, and project management tools is desired.

 

  • Stakeholder management 
  • Work closely with the European Operator Sales team. In conjunction with the rest of the Sales group, evangelize Dolby technologies to the broadcast and online market.
  • Ability to interface with senior levels of engineering departments at customers and potential customers. Establish and/or maintain customer relationships.
  • Manage the day-to-day communication on technical issues, communicating with Dolby’s Engineering team, and following up on outstanding technical and licensing issues both internally and with customers.
  • Support Dolby’s marketing activities with technical information and attend tradeshows and similar events.

 

Requirements: 

  • Degree or equivalent in Science, Electronic Engineering, Music Technology, Computer Science, or Information Technology.
  • Detailed knowledge of digital TV broadcast systems, with over 5 years of demonstrable detailed hands-on experience of broadcast, IPTV, and OTT workflows. 
  • Good interpersonal and communication skills are essential; written and verbal interactions with customers individually and in groups are a major part of the job. 
  • Work experience and existing networks in the broadcast and online community in Germany are extremely desirable. 
  • Good command of German and English is a requirement, knowledge of other European languages is desirable.
  • Self-motivated with the ability to maintain high standards and results while working independently. 
  • Willingness to travel (approx. 40% of the time on average post-Covid), mostly within Europe, and a willingness to work outside normal office hours, when required.

 

Desirable Skills: 

  • Knowledge and experience of cloud technologies especially AWS for media delivery is desirable.
  • Knowledge of audio and video coding technologies is desirable.
  • Knowledge of and exposure to IP broadcast networks ST2110 and remote production is desirable.
  • Knowledge of audio mixing for live or post is a plus.
  • Knowledge of Video workflow in Broadcast and OTT is desirable. 
  • Knowledge of scripting, software integration, and development is a plus.

 

The ideal candidate would also have in-depth experience working for a broadcaster/OTT or telecommunications service provider company (i.e. supporting broadcasters setting up their broadcast services) or for a 3rd party audio/video head end technology vendor or system integrator. 

 

Dolby Hiring Entity:
Arnulfstraße 122,
80636 Munich,
Germany

 

*LI-DS1