Business Systems Analyst Intern (Summer 23)

Join the leader in entertainment innovation and help us design the future. The Dolby U internship program offers impactful, project-based work experience in a collaborative, creative environment where you work side by side with industry leaders. Amplify your insatiable curiosity by implementing real-world solutions that revolutionize how people communicate and how entertainment is created, delivered, and enjoyed worldwide. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. For any student seeking to gain invaluable expertise through meaningful, personal contributions, we invite you to join us in continuing to design a future where technology meets entertainment!

The Finance & IT function works to accelerate business growth through ensuring that the company’s operations run efficiently and effectively, ultimately enabling the achievement of company goals.

SUMMARY  

Join the IT Enterprise Applications team to work with internal business units, business systems analysts, and end users on improving the usability of our Enterprise Applications. Starting with a business application (e.g. Salesforce), put together current process flows, conduct focus group discussions, identify areas for improvement, and propose recommendations. Learn about Project Management LifeCycle and do a project deployment of the recommendations may also be included.  

RESPONSIBILITIES 

• Schedule and conduct interviews, discussions, and brainstorming sessions with various application stakeholders using a variety of methods including phone conversations, emails, surveys, and electronic chat 

• Synthesize information gained from sessions into documentation that can include flow charts, diagrams, mock-ups, and user stories 

• Work with IT Business Systems Analysts to refine documentation into recommendations for potential system changes 

• Present findings to internal business units and IT teams for review and comment 

• Learn the Project Management LifeCycle (as used at Dolby) and prepare a project plan utilizing it 

• Initiate and manage a mutually agreed project to address an area of improvement from the findings of the earlier analysis 

• Assist IT Business Systems Analysts with additional tasks related to projects, enhancements, and bug fixes 

• Plan, organize, and prioritize own daily work routine to meet established schedule 

• Work in an ambiguous environment supporting various stakeholders 

• Communicate analysis and project status on regular schedule via web page and email 

• Complete additional assigned tasks as directed by Manager 

QUALIFICATIONS 

• Proficiency with Microsoft Office products such as Outlook, Word, Excel, and PowerPoint 

• Familiarity with Process Documentation tools such as MS Visio, Jira, Miro Board, and Lucid Chart are very helpful 

• Academic or Working knowledge of the stages of a software implementation project (Waterfall or Agile methodology) 

• Excellent communication skills and able to work in person and across phone, video, chat, and email; able to interact with users from across the globe and varying levels of expertise with technology 

• Ability to work in a fast-paced, multi-tasking environment 

We recognize that applying to internships can be a daunting process, especially if you have not had any previous internships, or if this is a new field of interest to you. Even if you do not have previous professional experience to meet the listed qualifications, we will consider relevant project, volunteer, and extracurricular experiences, and we encourage you to include them on your resume and apply. 

ELIGIBILITY 

Working towards a Bachelor’s or Master’s degree in Information Systems, Engineering, Computer Science or a related field; recent grads who are within 6 months of graduation are also eligible to apply. Must be available to work full-time Monday–Friday for 3 months starting from May/June 2023. 

Start date for the internship is as follows: (*note* this date is not flexible) 

• Monday, May 22, 2023 

• Monday, June 5, 2023 

• Monday, June 19, 2023 

The San Francisco/Bay Area base hourly range for this internship position is $31-$36/hr and can vary if outside of this location. Our hourly ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific hourly range and perks and benefits for your location during the hiring process.

Interested in finding your next role at Dolby? More information and guided steps on this process, including building your career profile and interests, can be found in our Internal Mobility article on PeopleCare portal.

You can also reach out directly to the recruiter listed on the job posting or PeopleCare if you have any questions on the process.