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Dolby.io Solutions Engineering

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Date: Apr 15, 2021

Location: San Francisco, US

Company: Dolby Laboratories, Inc.

Job ID:37791 

Hiring Manager: John Chang
Lead Recruiter: Kevin Gallagher

In the Advanced Technology Group, we are passionate about putting spectacular Dolby experiences in the hands of developers. To do that, we need the absolute best talent to accelerate the market adoption of our Interactivity API platform. We're big enough to give you all the resources you need and small enough so you can make a real difference and earn recognition for your work.

 

Summary:

The Senior Solutions Engineer will be the technical expert that works with our existing and prospective high-value customers. You will keep your skills sharp by helping customers build applications and writing high quality sample code. This role will have significant input on the direction of the product by bringing back information from customers and working with the product and engineering teams to architect solutions.

 

Responsibilities:

  • Be the trusted senior technical contact for our largest customers.
  • Work with high-value customers to architect the integration of Dolby technologies into their services.
  • Collect requirements for new features and champion them internally during design and implementation. You will work closely with the Dolby product and engineering teams on the design of features.
  • Use your in-depth knowledge of how the customer's service works while working with our engineering teams to ensure that the platform evolves with a focus on customer needs.
  • Work with the senior technical customer contacts (such as CTO and VP Engineering) during critical escalations. During the escalations, you will often help the customer design and implement workarounds and solutions.

 

Must have:

  • Bachelor's or Master's Degree.
  • 4+ Years of Experience.
  • Proficient in at least one of the following programming languages: JavaScript, Swift, or Java.
  • Knowledge and experience in modern API-driven web architectures.
  • Excellent written and verbal communication skills are required.
  • Strong technical skills and ability to learn new technology quickly.
  • Strong presentation, communication, organization, and time management skills.

 

Nice to have:

  • WebRTC Knowledge
  • UCaaS or CPaaS background

 

#LI-KG1

 

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Please refer to the recruiting web site for more information: https://dolby.sharepoint.com/sites/HR/Pages/recruiting.aspx


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