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Field Applications Engineer

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Date: Jan 12, 2021

Location: Shenzhen, CN

Company: Dolby Laboratories, Inc.

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the best talent with a passion for great products. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits.

 

 

Dolby’s China Test Center (CTC) is seeking a Field Application Engineer in Shenzhen office. This position to support our system licensees to adopt Dolby’s technologies into their products. This role is the technical interface to system customers, will need to be familiar with Dolby’s specific technologies, provide technical support in both pre-sale and post-sale phases. This engineer will also be responsible for bench test products using computers and specialized test instrumentation. Good communication skills are necessary to interact with licensees and license applicants by email, by phone, and in person to provide needed information and technical support during consumer audio product development.

 

Evaluates test data and communicates test results to other engineers in the company or directly to the licensee. Mentors licensees and negotiates with them to find solutions that satisfy Dolby’s product performance expectations without causing serious hardship during design and manufacture.

 

Processes licensing paperwork related to tracking manufactured licensed products. Provide support to other groups at Dolby in developing tests, specifications, and new products/programs as the need arises.

 

 

Working Scope

This role will interact with licensees, license applicants, and Dolby staff as needed to conduct and enable the Dolby’s business of technology licensing. A diplomatic, professional and service-oriented approach is required, including written correspondence and face-to-face meetings with customers and industry partners.

  • Supporting licensees to integrate Dolby technologies into their system products. This needs to work with licensees’ engineering team and product team, resolve issues found during integration and testing phases, explain Dolby’s technologies to licensees, with supporting from Dolby’s in-house engineering team.
  • Evaluating test data and communicating test results to customers.
  • Collecting licensees’ requirements and feeding back to Dolby’s account team, product team and engineering team.
  • Continually maintaining comprehensive, accurate, and accessible records and documentation in both personal and company files and databases.
  • Supporting event and tradeshows to demo Dolby technologies with well-prepared scripts and Q&A materials.
  • Domestic travelling to Chinese licensee sites is needed. International travel occasionally is also required. These travel needs to follow either governmental or official guidelines for security and health maintenance purposes.

 

Skills, Education, Abilities and Experience

  • Familiar with Android OS framework multi-media software development, audio part is the best fit. This domain further breaks down to below skill sets:
    • Linux/JAVA development experience
    • Object oriented programming and multi-thread programming experience
    • Audio codec and post-processing experience is desired.
  • BSEE/CS or equivalent and 2 years of experience in mobile device product or signal processing electronic products.
  • Good communication skills to interact with licensees and license applicants by email, by phone, and in person to provide needed information and technical support during mobile device development.
  • Ability to work both independently and in a team environment.
  • Fluent written and verbal communication skills in English and Mandarin, and willingness to develop these skills further.
  • Audio/acoustic components tuning experience or skills are plus

 

Exposure to below areas are desirable: mobile device audio and acoustic software and hardware components. Digital or analog signal processing, QA or QRE, software development, multimedia applications.

 

 

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